I can't find my sign-up/account verification email.

If you can’t locate your BrightFish email, it looks like the example below and may have accidentally been caught in your junk or spam folder. If you have checked these folders and still cannot locate the email, use the search function of your mail program to search the words “your parent login.” If after this step you still can’t find the email, follow the instructions for resetting your password HERE.